Notice Before Purchasing

1. Please carefully review the link description to confirm it meets your requirements and avoid unnecessary returns or refunds.

2. If you have any questions or concerns about the product description, contact our customer service for confirmation before completing your payment.

3. Ensure that your address includes your floor and house number information, as this is necessary for successful delivery. Omitting floor and house numbers may result in delivery delays or failures.

Descriptions

Applicable mattress (mattress not included) 140 x 200 cm/160 x 200 cm.
Material of the plate: PU.
Color: black


1.Storage: Large storage space under the slat grate with plenty of storage space for storing blankets, pillows or bed linen, slat grate easily foldable thanks to lifting cylinder
2.Functional shelf: Add a touch of elegance and functionality with the integrated shelf above the head. It is the perfect place to store your nightbook, alarm clock or your favorite magazine. It also serves as storage for small electronic devices, keeps everything at hand
3.Integrated sockets: This bed structure is equipped with two European standard sockets and 2 Type C connectors. l offers an optimal charging solution for all your devices, without unnecessary space
4.Moody LED Lighting: This bed is equipped with LED lighting that you can control via a mobile app to adjust the colors as you like and create a romantic and warm atmosphere in your room

After-Sales Service Policy

Your Trusted Furniture Partner

1. Logistics & Delivery Policies 🚚
a. Island Addresses: We regret that we do not support delivery to island addresses.

b. Multiple Packages: If your order includes multiple packages, we will provide separate tracking numbers for each. Packages may be shipped via different carriers and arrive at different times.

c. Package Signed but Not Received: If logistics info shows "delivered" but you haven't received the package, contact the carrier directly and request proof of non-delivery (e.g., photo of the delivery location or signature confirmation).

d. Delivery Failure: Common causes include undeliverable addresses (missing house numbers, incomplete details) or unreachable recipients. Ensure your address includes a clear house number/apt. unit to avoid delays.

e. Reshipment for Returned Packages: If a package is returned due to delivery failure, we can resend it after confirming the package has been returned to our warehouse. Contact us to arrange this.

2. Delivery Time ⏰
a. Processing Time: Orders ship within 2 days of payment (excluding holidays/peak seasons)(working days).

b. Estimated Delivery:
Germany: within 7 working days (varies by carrier/customs).
Other Countries: within 14 working days (varies by carrier/customs).

Note: Delivery times and carrier options may vary by region.

3. Wrong, Missing, Damaged, or Defective Items 🛠

a. Refund & Replacement Policy: Do not open a dispute first. If a full or partial refund has been issued for wrong/missing / damaged / defective items, replacement parts will no longer be provided.

b. Immediate Check: Check goods and all parts upon delivery. Report goods situation and the lost/damaged parts numbers within 48 hours for free replacement.

Note: We only offer one free replacement of parts service. Please confirm the parts and quantities that need to be replaced/resent before making a request.

c. Minor Defects: We do not accept full refunds for minor defects, don't affect functionality, that discovered after assembly (e.g., small scratches, non-critical flaws). However, we could offer a partial refund.

d. Severe defects: such as defects in critical components, missing critical components, etc. Provided that they are not caused by human error, we can provide free replacement.

e. Sending the wrong goods,
The buyer needs to provide the following pictures so that I can verify with the warehouse and process them for you. The buyer needs to return the product in order to receive a refund.
1. Picture of the actual delivery label received by the buyer (clear and identifiable tracking number)
2. The buyer actually received a picture of the outer box of the goods (clear and recognizable barcode of the goods that can be scanned)
3. The actual picture of the goods received by the buyer (clear and recognizable barcode of the goods that can be scanned)

4. Bed Frame & Mattress Policy
None mattresses. Does not include mattresses unless explicitly stated in the product description.

5. Platform-Issues 💻
For problems with AliExpress software/website (e.g., adding to cart, payment failures, order status, payment amount, refund time), contact AliExpress Buyer Customer Service directly. We cannot assist these issues.

How to Contact Us
For all other issues (such as reshipment, replacement, refund), please do not open the dispute immediately, but instead send us the order number and detailed information about the issue. We will respond within 24 to 48 hours (working days).

Thank you for choosing us—we're here to ensure your satisfaction!